This blog post has been authored by Stand Out Online Member Elena Favaro Viana, Contracts for Entrepreneurs
Plain and simple: your onboarding process sets the tone for your working relationship. It is how you introduce your clients to your business, service or product.
As a business owner, acting from a place of reaction is a bad idea, so it’s important to set yourself up proactively with the help of this winning formula for a Flawless Legal Onboarding process: Proposal Stage + Welcome Package + First Call.
From a legal standpoint, what you do here matters. When executed properly, this flawless legal onboarding process can help avoid the majority of future client-related-headaches. When talking about headaches, think: pesky late payments, fraudulent copycats who steal your intellectual property, tardy time-wasters, or those clients that completely ghost you! (Nobody has time for that). A structured onboarding s…